FAQ
Frequently Asked Questions
Common Questions
Most Popular Questions
Select a category to view the most frequently asked questions.
1. Are your fiscal metering systems MID certified?
Yes. All fiscal metering systems comply with the MID directive, certified according to Module B + F, ensuring full custody transfer approval. Verification is performed on-site using certified reference equipment.
2. Which authority issued your MID certificate?
Our systems are MID-certified by PTB Germany, one of Europe’s leading metrological institutions.
3. Do you comply with NMI requirements?
Yes. NMI is one of the institutions authorized to issue MID certification. Our MID certification from PTB confirms full compliance with all NMI-relevant metrological requirements.
4. What flow ranges can your fiscal metering systems cover?
Systems are fully customized and can handle very low to extremely high flow rates, depending on the application, meter size, and fluid type.
5. Which types of flow meters can be integrated?
We integrate Coriolis, ultrasonic, turbine, PD, and differential pressure meters from multiple global manufacturers chosen according to client preferences.
1. Can multiphase systems operate at low ambient temperatures?
Yes. Our multiphase systems are fully capable of operating in sub-zero ambient conditions.
The wellstream fluid typically enters the system at approximately 35 °C, and integrated heating ensures the process temperature remains safely above the pour point — even when the ambient temperature drops to −30 °C or lower.
In addition, pre-heating and heat-tracing prevent WAX formation, ensuring continuous and reliable operation in cold environments.
2. How do you prevent wax (WAX) formation?
Yes. Periodic calibration using well test separators or reference wells ensures measurement accuracy.
3. Do multiphase systems require calibration?
Yes. Periodic calibration using well test separators or reference wells ensures measurement accuracy.
4. What fluid types can be handled?
Crude oil, condensate, produced water, associated gas, and mixed phases.
5. Do you integrate sand detection or corrosion monitoring?
Yes. We can integrate sand probes, erosion sensors, and corrosion monitoring elements into the system.
1. What gas is used for gas-lifting?
Typically compressed natural gas (associated gas or processed gas). It is pressurized and injected into the well to reduce hydrostatic pressure.
2. Why is compression needed?
Gas leaving the separator is at lower pressure. To enter the wellbore through gas-lift valves, gas must have higher pressure than the fluid column.
3. How does gas-lift improve oil production?
Injected gas reduces fluid density, lowering the required bottomhole pressure and enabling higher production rates.
4. Can the skid regulate both flow and pressure?
Yes. Each skid uses precise flow measurement and pressure control valves to ensure optimal gas injection.
5. Is the system safe for high-pressure operation?
Yes. Systems include overpressure protection, automatic shutdown logic, and safety valves.
1. What chemicals can be injected?
Corrosion inhibitors, demulsifiers, biocides, scale inhibitors, additives, and custom formulations.
2. What types of pumps are used?
Diaphragm, plunger, gear, and dosing pumps depending on pressure, viscosity, and dosing accuracy requirements.
3. Can dosing be automated?
Yes. Injection rate can be controlled based on flow, pressure, tank levels, or SCADA commands.
4. Do you provide double-pump (duty/standby) configurations?
Yes. Redundant configurations ensure uninterrupted chemical delivery.
5. Are tanks and piping available in special materials?
Yes. We offer SS316, Duplex, Super Duplex, and polymer-based materials for corrosive chemicals.
1. Are your heaters electrically powered?
Yes. They are 100% electric, with no flame and no combustion risk.
2. What heating medium is used?
For indirect heaters, the heating medium is water–glycol, which transfers heat from the electric elements to the process coil without direct contact.
For direct heaters, the heating element is fully immersed in the process fluid, providing direct heat transfer where the application allows it.
3. Are they suitable for hazardous areas?
Yes. Fully ATEX/IECEx certified options are available.
4. What applications are typical?
Wellhead heating, pressure reduction stations, metering skids, and pipeline conditioning.
5. Do you offer temperature control systems?
Yes. PID temperature controllers and fully automated heating control are available.
1. What SCADA functions do you deliver?
Monitoring, control, alarms, reports, historian integration, remote access, and audit trail.
2. Do you integrate with SAP, Oracle, or other ERP systems?
Yes. Our TMS systems interface seamlessly with major ERP and business platforms.
3. What does terminal digitalization include?
It includes order handling, loading automation, tank inventory, access control, energy management, and real-time reporting.
4. Can the system operate multiple-loading arms and bays?
Yes. Systems support truck, rail, marine, and pipeline loading with full sequencing logic.
1. Which PLC/DCS platforms do you support?
Siemens, Allen-Bradley and Yokogawa.
2. What protocols are supported?
Modbus (RTU/TCP), Profibus, Profinet, Ethernet/IP, OPC-UA, HART, and custom protocols.
3. Do you provide SCADA development?
Yes. We design and develop SCADA/HMI systems including visualization, alarms, and trending.
4. Are panels tested before delivery?
Yes. Every panel undergoes point-to-point testing, I/O simulation, and heat run tests.
5. Can you integrate remote I/O systems?
Yes. RIO systems are available for hazardous and non-hazardous areas.
1. What pump types can be supplied?
Centrifugal, screw, diaphragm, plunger, and chemical dosing pumps.
2. Do pump skids include control and automation?
Yes. Each skid can include VFDs, soft starters, PLCs, and safety interlocks.
3. What materials are available?
CS, SS316, Duplex, Super Duplex, Inconel, and coated carbon steel.
4. Can you provide API-compliant pumps?
Yes. API 610, 674, 675, and 676 options are available.
5. Do you offer redundant pump configurations?
Yes. Duty/standby and parallel configurations are standard.
1. Do you provide complete EPC/EPCI project delivery?
Yes. From design to commissioning, including documentation and certification.
2. Do you offer FAT/SAT testing?
Yes. Both in-house and field-based testing are included in every project.
3. Do you provide calibration and verification?
Yes. Certified reference equipment is used for on-site calibration and periodic verification.
4. Do you support preventive and corrective maintenance?
Yes. Maintenance contracts and 24/7 service support are available.
5. Do you offer operator training?
Yes. Training covers operation, safety, troubleshooting, and maintenance.
Common Questions
Most Popular Questions
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1. Are your fiscal metering systems MID certified?
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